Up to 30 days before your arrival date, you can cancel your holiday for free. If the reservation is cancelled between 29 and 14 days before the arrival date, will be charged 30%, between 13 and 7 days before arrival 50% and within 6 days before 90% of the total invoice amount.
In case of no-show, late arrival or early departure we charge 90% of all services, which have not been used. All services, which have already been consummated, cannot be compensated. In addition, if beauty and massage appointments are not used without timely cancellation (at least 24 hours in advance), 50% will be charged.